COVID-19 Update

Infinity Icon

Hotel Update – Bournemouth West Cliff Hotel

We are delighted to have reopened the doors to the hotel again and are looking forward to welcoming guests back.

We are following the latest government advice regarding COVID-19 restrictions.

Facilities Update

The hotel has produced new menus that are available at any time of day in the bar, garden or restaurant. If you prefer to dine in your room, we’re happy to prepare a tray for you to collect.

The bar and lounge will be offering table service if preferred.

All our pool and leisure facilities are now open again, however restrictions and social distancing apply. Spa treatments are now available with strict hygiene protocols in place for your safety.

We’re fully committed to guaranteeing an excellent standard of hygiene and safety during your stay. Updated health and hygiene training has taken place for all teams, including a focus on understanding responsibility to guests and colleagues. Our housekeeping team are working hard to ensure all areas are kept scrupulously clean and regularly sanitised, all our schedules have been reviewed and increased cleaning has been introduced around ‘touch points’.

Fortunately, with our spacious communal areas, garden and the beach only a 10-minute walk away, we’re able to offer plenty of space and fresh air, and no shortage of places to roam.

There is signage throughout the hotel to remind guests about social distancing and we ask that all guests are respectful to others during their stay.

On check-out, your card will be charged with all extras and an invoice will be sent to the email address you provided. If you did not book direct with the hotel, please provide an email address when you check in. We can provide a paper copy of your invoice on request.

We understand that at this time you may prefer not to have your room serviced during your stay. Please let reception know if this is the case.

Everyone at Bournemouth West Cliff Hotel is excited about the future. We’re enthusiastically embracing the changes brought about by recent events, working with new protocols and looking forward to welcoming you back. And you can rest assured, as always, of our continued and heartfelt commitment to ensuring you have a great experience when you visit us.

Covid-19 Hotel Guidelines

As a destination Bournemouth is looking forward to welcoming guests back, in the meantime we hope everyone stays safe. Please see following video produced by Bournemouth Area Hospitality Association.

Our customers’ well-being is our top priority and, given the current situation, we ask that you check the gov.uk and NHS websites for the most up-to-date information and advice on COVID-19 (Coronavirus) before visiting our Hotel:

https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public.

https://www.nhs.uk/conditions/coronavirus-covid-19/

Scroll to Top